Privacy policy

The term “AssureHealth,” “we,” and “us” includes Assure Health Corporation and our affiliatesand subsidiaries. The Privacy Policy explains how Assure Health may collect,use, and disclose Personal Information we obtain through the Assure HealthService.

1.DEFINITIONS"Assure Health Service” means any websites, mobileapplications, and other services orprograms under the control of Assure Health,including www.myassurehealth.com. The Assure Health Service provides a platformthat gives you the ability to store,track and share your own PersonalInformation, including certain health-relatedinformation, and toaccessinformation and resources about your health andwellness.

“Personal Information” is informationthat identifies, relates to, describes, iscapable of being associated with, orcould reasonably be linked, directly orindirectly, with you or your household,such as your name, email address, IPaddress, telephone number, and broader categoriesof information such as yourhealth information and internet activity.

“Body Measurements” means statistics,that we collect about you when you usethe Assure Health Service, such asweight, body mass index, body composition, bloodpressure and pulse measurements,and other similar information. BodyMeasurements are not Personal Informationunless we are able to associate yourBody Measurements with your PersonalInformation or we can otherwiseidentify you by your Body Measurements.

“Answers” means the answers youprovide to Assure Health when you take health riskassessments or respond to aquestionnaire or survey that you take on a Assure Healthstation. Answers mayinclude Personal Information.

“Your User Content” means theinformation (which may include PersonalInformation) that you may post, submit,upload, publish, display, transmit, orotherwise share with other users throughthe Assure Health Service.This may includedata, text, files, sound, photos,videos, graphics, artwork, comments, and “likes.”2. PERSONALINFORMATION WE COLLECTDepending on how you use the Assure Health Service, we may collect thefollowingcategories of Personal Information from or about you:

Identifiers, such as your name,email address, Assure Health account password, date of birth, zip code, mailingaddress, and profile photo;
Customer Record Information, suchas your gender, physical characteristics, your health or medical information,pharmacy information, account numbers, account information and Answers;
Protected Characteristics, such asyour age, medical conditions, and disabilities;
Internet or other Electronic Network ActivityInformation, such as your interactions with the Assure HealthServices;
Geolocation Information, which isinformation that can be used to identify your device’s physical location, suchas its GPS coordinates, Wi-Fi, or Bluetooth technology;
Profile Information, such as yourpreferences, characteristics, and behaviors; and
Other Information thatyou provide while using the Assure Health Services.HOW WECOLLECT PERSONAL INFORMATIONWe collect Personal Information from you in two ways–(i) informationthat youprovide to Assure Health and (ii) information that we receive fromthird parties.

We collect the Personal Information that you provide to us:·      When you create or update your AssureHealth account and profile we may collect from you your email address and yourAssure Health account password, your date of birth, zip code, gender, a profilephoto, your mailing address, your phone number or Answers or other informationyou add to your profile.·      When you use the Assure HealthService with your Assure Health account, including when you sign up toparticipate in a Assure Health program or a Assure Health partner program andyou create a Assure Health account, we collect the kinds of PersonalInformation described below:·      BodyMeasurements taken on Assure Health stations. When you take a body measurementat a Assure Health station, we collect the results of the body measurement,like your weight, blood pressure, pulse, body mass index, body composition andheight. In addition, we will also collect the location of the Assure Health     station where you took the body measurement and the timeand date that you took the measurement.·      Survey,questionnaire and assessment responses. When you answer surveys, questionnairesor heath assessments on the Assure Health station, such as when you participatein a Assure Health or Assure Health partner program or when you answerquestions aspart of a health risk assessment on a Assure Health station, wecollect your answers and responses to those to surveys, questionnaires andassessments.·      Your posts onthe Assure Health platform. We collect the information that you post on theAssure Health platform, which can include comments you post on our platform,likes of other posts, profile pictures shown when you post or communicationsthat you may have with other Assure Health users on the Assure Health platform.When you post Your User Content, our employees and service providers may reviewthem to categorize and add information about them. Your User Content will bepublicly available, so do not post any information that you want to keepprivate.·      Communicationwith Assure Health. When you communicate with our customer support team, we maycollect the information that you provide customer support to help resolve yourproblem or to answer your request, such as a telephone number for Assure Healthcustomer support to return your call or text you, or information about your accountor computer so that Assure Health can help you resolve your problem.·      LocationInformation from Your Mobile Device. We may collect your locationinformation if you enable your mobile device to send it to us. Collection ofthis information may improve the provision of the Assure Health Service. Forexample, we can help you find the nearest Assure Health station.·      When you use the Assure Health Service without aAssure Healthaccount or without providing an email address, we do not collect individualizedresults of any measurements, tests or assessments you do on a Assure Healthstation. We may retain your results in anonymized form for our internal use andfor any other permitted use.·      When you use the Assure Health Service and provide uswith an emailaddress, such as whenyou completea Assure Health health assessment, quiz or survey and provide uswith your email to getanswers to a quiz, the results of a health assessment orsurvey or if you areinterested in getting additional information about a AssureHealth topic or program, wecollect your email and your phone number so we cangive you the information youwant and communicate with you. We may retain yourresults in anonymized formfor our internal use and for any other permitted use.We also collect some Personal Information about you from third parties.·      From fitness devices you connect to your Assure Health account. If you have connected a fitness orhealth monitoring device to your Assure Health account and agreed to shareinformation from the device with Assure Health, we collect the information thatyour fitness or health monitoring device account sends us when you use it, likethe time and location of your fitness events, data about your steps, thedistance you’ve run or biked, your blood pressure or weight.·      From vendors or partnersOur partners or outside vendors may provide us withinformation that we use to help us verify your identity and information, so wecan connect you with Assure Health partners, communicate with you or make theAssure Health Service easier for you to use.·      From cookies, tags or other tracking technology. We and third parties that providefunctionality on the Assure Health Service such asGoogle, collect information,about your use of the Assure Health Service, by using cookies, server logs, andother similar technology. This information may be used to improve the qualityof the Assure Health Service and to help us understand how Assure Health users engagewith the Assure Health Service.We may combine the Personal Information from these sources withPersonalInformation that we already have in our possession.4. HOW WEUSE YOUR PERSONAL INFORMATIONWe use the Personal Information that we collect to:·      Provide the Assure Health Service.We use the Personal Information we collect to operate,provide and personalizethe Assure Health Service. This includes, withoutlimitation, using the information to:·      To enable you toaccess your Assure Health account and use the Assure Health Service, includinglinking your fitness or health monitoring devices to your account;·      For any purposethat you authorize us to use or share the PersonalInformation, such as to shareyour Personal Information with Assure Health partners whenyou participate in aAssure Health partner program;·      To enable you tocommunicate with other Assure Health users on the Assure Health platform, suchas commenting on posts on the Assure Health platform, post likes of other postsor otherwise communicate with other Assure Health users on the Assure Healthplatform. When you post Your User Content, our employees and service providersmay review them to categorize and add information about them. Your User Contentwill be publicly available, so do not post any information that you want tokeep private.·      To anonymize andaggregate data, for use in improving and providing the Assure Health Serviceand for any other permitted purpose.·      Communicate with youWe use the Personal Information we collect to communicatewith you about the Assure Health Service and to provide you with informationand resources, including:·      To send youmessages, by text, email or other form of communication, about the AssureHealth Service, including updates, account management, security alerts, toverify your account, seek feedback from you about the Assure Health Service orother communications. about the Assure Health Service.·      To send youmessages, by text, email or other form of communication, to provide you withinformation, offers and materials you may find useful or be interested in or tohelp you connect with Assure Health partners. These communications may be aboutinformation directly from Assure Health or messages sent by Assure Health onbehalf of Assure Health partners. We may use your data, including BodyMeasurements andAnswers, to help us personalize what kinds of information,offers and materials would be most useful or interesting to you. We may sendcommunications to you about products and services offered by our partners orthird parties. Although we may send you communications about our partners’products and services, we do not sell your personal data to, or share it with,such partners or others for their own direct marketing or advertising purposes,unless we have your consent.·      If you have aAssure Health account, you may change your preferences related tohow wecommunicate with you by changing your account settings at https://myassurehealth.com You can also unsubscribe fromreceiving email from Assure Health by using the“unsubscribe “ link in emailsfrom Assure Health or by replying [STOP] to any texts from Assure Health tostop receiving texts.·      To providecustomer service to you. ·      To operate, maintain and improve the Assure Health Service. We also use the PersonalInformation that we collect to operate, maintain and improve our products andservices. This includes, without limitation, using the information to:·      To protect,improve, and optimize the Assure Health Service, such as system maintenance,performing analytics and testing, fraud detection, verification of accountusers, troubleshoot and to monitor the Assure Health Service performance, usageand activity trends.·      Forinformational and operational purposes, such as account management, customerservice, or system maintenance. We do not rent, sell, or sharePersonalInformation about you with other people or nonaffiliated companies for theirdirect marketing purposes, unless we obtain your consent. We also may use yourPersonal Information and other information to communicate with you by email ortext message to provide you with information we think may be of interest toyou. We will send you text messages only with your consent, and you may opt outof emails by using the opt-out link in an email or you can unsubscribe in yourAssure Health account settings.·      Aggregate DataWe may anonymize and aggregate data collected through theAssure Health Service and use it for any purpose. Such anonymized or aggregateddata does not identify you individually.While we may use Personal Information we collect for marketing or otherpurposes as described in this Privacy Policy, we will not rent, sell, or sharePersonal Information about you with third parties to directly market to youunless we obtain your consent.  We also will not share Body Measurementsfor off-site marketing purposes unless we obtain your consent. We do not sellPersonal Information about you to other people or nonaffiliated companies,unless we have your permission. We also do not provide any Personal Informationto any third-party ad networks.5. WHOASSURE HEALTH SHARES INFORMATION WITHWe may share the Personal Information we have collected with:·      The parties you tell us to share it with. The Assure Health Service allowsyou to tell Assure Health to share your Personal Information with thirdparties, like a healthcare provider, a community organization, or a AssureHealth partner, so you can participate in programs or access services offeredby that third party or to allow that third party to communicate with you.·      Our third-party service providers.  We may use vendors and serviceproviders to help us operate, deliver and maintain the Assure Health Services.We may share Personal Information that we have collected with our serviceproviders and vendors so that they can provide the services we use from them toprovide the Assure Health Services. Our policy is to prohibit vendors andservice providers from using your Personal Information for purposes other thanproviding services to us.·      To comply with legal obligations. We may access, preserve, anddisclose Personal Information we have collected as well as Your User Content ifwe believe doing so is required or appropriate to:comply with any applicablelaws, rules or regulations, to respond to law enforcement requests and legalprocesses, such as a court order or subpoena; respond to your requests; or toprotect yours’, ours’ or others’ rights, property, or safety.·      When you post Your User Content to the Assure HealthService. When you postYour User Content to the Assure Health Service, Your UserContent may bedisplayed on the Assure Health Service to other Assure Health users. Otherusers of the Assure Health Service also may be able to see some PersonalInformation about youthat you have included in your profile, such as your firstname, the first initial of your last name, city, state, and profile photo. Ifyou include BodyMeasurement information in a post, please remember thisinformation may be accessible to other Assure Health users. We are notresponsible for privacy practices of the other users who will view and use theposted information.·      Merger, Sale, or Other Asset Transfers. If we are involved in a merger,acquisition, financing, due diligence, reorganization, bankruptcy,receivership, sale of company assets, your PersonalInformation may be disclosedor transferred as part of such a transaction as permitted by law and/orcontract. We cannot control how such entities may use or disclose suchinformation. We may also disclose your Personal Information with yourpermission.·      De-Identified Data. We may share de-identified Body Measurements and otherinformation we have collected with third parties for marketing, research or anyother permitted purposes.6.COOKIES, AUTOMATIC DATA COLLECTION AND RELATED TECHNOLOGIESWhen you visit the Assure Health Service, we and third parties thatprovide certain functionality on the Assure Health Service, such as Google, mayengage, receive and record information from Assure Health stations and serverlogs from your browser, including your IP address, and from cookies and similartechnology.This information is used to improve the quality of the Assure HealthService, such as to store your preferences or customize the Assure HealthService. Assure Health will not share individualized Body Measurements for usein advertising and personalization outside of the Assure Health Service withoutyour permission. A cookie is a small piece of text sent to your browser by awebsite that you visit, to help the website remember information about you,like your account settings. Most browsers allow you to block and deletecookies. However, if you do that, the Assure Health Service may not workproperly. By using the Assure Health Service, you are authorizing us to gather,parse, and retain such data related to the provision of the Assure HealthService.

Do Not Track Signals: Assure Health does not track users over time andacross third party websites to provide targeted advertising and therefore doesnot respond to Do Not Track (DNT)signals. However, some third party sites dokeep track of your browsing activities when they serve you content, whichenables them to tailor what they present to you. If you are visiting suchsites, you can set the DNT signal on your browser so that third parties(particularly advertisers) know you do not want to be tracked.7.SECURITY OF YOUR INFORMATIONWe will retain and use your Personal Information as necessary to provideyou the Assure Health Service, comply with our legal or contractualobligations, resolve disputes and enforce our agreements.  We take stepsto ensure that your Personal Information is treated securely and in accordancewith this Privacy Policy. Unfortunately, the Internet cannot be guaranteed tobe 100%secure, and we cannot ensure or warrant the security of any informationyou provide to us.

By using the Assure Health Service or providing Personal Information to us, youagree that we may communicate with you electronically regarding security,privacy, and administrative issues relating to your use of the Assure HealthService. If we learn of a security system’s breach, we may attempt to notifyyou electronically by posting a notice on the Assure Health Service or sendingan email toyou. You may have a legal right to receive this notice in writing.To receive free written notice of a security breach (or to withdraw yourconsent from receiving electronic notice), please notify us at help@myassurehealth.com8.ACCOUNT DELETIONIf you no longer desire to use the Assure Health Service, you may deleteyour account by going to myassurehealth.com logging in to your AssureHealth account and selecting “Delete your Assure Health Account.”When youdelete your account, you are requesting that your account and the PersonalInformation stored therein be permanently deleted from the Assure HealthService. You should only delete your account if you are sure you never want toreactivate it. Please note, certain Personal Information you have provided maycontinue to exist in de-identified or aggregate form that cannot be used toidentify you.9.CHILDREN’S PRIVACYWe do not knowingly collect, maintain, or use Personal Information fromchildren under 13 years of age, and no part of the Assure Health Service isdirected to children under the age of 13. If you learn that your child hasprovided us withPersonal Information without your consent, you may alert usat help@myassurehealth.com. If we learn that we have collected anyPersonal Information from children under 13, we will promptly take steps todelete such information and terminate the child’s account.10.CALIFORNIA USERSUnder the California Consumer Privacy Act of 2018 (the “CCPA”), certainCalifornia residents have the following rights:·      Right to Know. You have the right to request that wedisclose certain information to you about our collection and use of yourPersonal Information over the past 12 months. You can ask us to disclose to youany of the following:·      The specificpieces of Personal Information we have about you.·      The categoriesof Personal Information we have collected about you.·      The categoriesof sources from which that Personal Information was collected.·      The categoriesof your Personal Information that we sold or disclosed in the last 12 months.·      The categoriesof third parties to whom your Personal Information was sold or disclosed in thelast 12 months.·      The purpose forcollecting and selling your Personal Information.Note that generally, Assure Health has collected and disclosed thecategories of information identified in Section 2 (“PERSONAL INFORMATION WECOLLECT”) in the last 12 months. Assure Health has not and will not sell yourPersonal Information. If our practices change, we will update this PrivacyPolicy in accordance with Section 12 (“CHANGES TO OUR PRIVACY POLICY ANDPRACTICES”) below.·      Right to Delete. You can request that we delete any ofyour Personal Information that we collected from you and retained, subject tocertain exceptions. Once we receive and verify your request, we will delete(and direct our service providers to delete) your Personal Information from ourrecords, unless an exception applies. If we deny your request for deletion, we willlet you know the reasons why. If you exercise you right to delete, pleaseunderstand that you may be unable to use or access certain features of theAssure Health Service.To exercise the rights described above, please submit a request to us byvisiting https://myassurehealth.com  or by calling us at (561)276-0060.
We will take steps to verify your identity before processing your request toknow or request to delete.  We will not fulfill your request unless youhave provided sufficient information for us to reasonably verify you are theperson about whom we collected Personal Information. If you have a AssureHealth account, we may use our existing account authentication practices toverify your identity. If you do not have a Assure Health account, we mayrequest additional information about you to verify your identity.

We will only use the PersonalInformation provided in the verification processto verify your identity or authority to make a request and to track anddocument request responses, unless you initially provided the information foranother purpose.

You may use an authorized agent to submit a request to know or are quest todelete. When we verify your agent’s request, we may verify both your and youragent’s identity and request a signed document from you that authorizes youragent to make the request on your behalf. To protect yourPersonal Information,we reserve the right to deny a request from an agent that does not submit proofthat they have been authorized by you to act on their behalf.

We will not discriminate against you for exercising any of your CCPA rights,however we may offer you certain financial incentives permitted by the CCPAthat can result in different prices, rates, or quality levels. AnyCCPA-permitted financial incentive we offer will reasonably relate to yourPersonal Information’s value and contain written terms that describe theprogram’s material aspects. Participation in a financial incentive programrequires your prior opt in consent, which you may revoke at any time. Shine theLight. California’s “Shine the Light” law (Civil CodeSection § 1798.83) permits users of our website that are California residentsto request certain information regarding our disclosure of personal informationto third parties for their direct marketing purposes. To make such a request,please send us an electronic message through our website or write us at ouraddress listed on our website.11. INTERNATIONALUSERSBy using the Assure Health Service, you will transfer data to theUnitedStates.  The Assure Health Service is designed for and intended foruse only inNorth America.If you are visiting from the European Union or otherregions with laws governing data collection and use, please note that you areagreeing to the transfer of your information to the United States andprocessing globally. By providing your information you consent to any transferand processing in accordance with this Policy. By choosing to use the AssureHealth Service or visit Assure Health’s websites or otherwise provideinformation to us, you agree that any dispute over privacy or the termscontained in this Privacy Policy will be governed by the law of the state ofIllinois and the adjudication of any disputes arising in connection withCompany or the Assure Health Service will be in accordance with the Terms ofUse.12. CHANGESTO OUR PRIVACY POLICY AND PRACTICESWe may amend this Privacy Policy to reflect changes in the law or ourpractices. When we make changes to this Privacy Policy, we will post theupdated Privacy Policy on our website and on the Assure Health Service andmodify the“Last Updated” date. If we make material changes to this PrivacyPolicy, we will make reasonable efforts to notify you in advance, such as byemailing you at the address we have on file or posting a notice on the AssureHealth Service. Your continued use of the Assure Health Service following theposting of changes constitutes your acceptance of the updated Privacy Policy.We encourage you to periodically review this page for the latest information onour privacy practices.13. UPDATINGYOUR INFORMATION, ASKING A QUESTION OR MAKING A SUGGESTIONIf you have any questions or concerns about this Privacy Policy or theuse of your information, or to modify or update any information we have received,please contact privacy@myassurehealth.com

You may contact us at:
Assure Health Corporation
4500 North State Road 7Suite 102Lauderdale Lakes, FL 33319
help@myassurehealth.com